Due to the Sophos Safeguard (Device Encryption) interfering with the logon process, the senso remote login module on windows 7 fails.


To counter this, please set the following GPO to ENABLED:


Computer Configuration -> Windows Settings -> Security Settings -> Local Policies -> Security Options:


Interactive logon: Do not require CTRL+ALT+DEL” 



For more information see the following Sophos Article:

https://community.sophos.com/kb/en-us/108972