Stop Violations coming through for words containing a violation.


If you find you are getting false positives on words that shouldn't be getting flagged because they contain another word you will want to follow this article. In this example we are looking at the word GUN raising a violation for BEGUN


Pre-requisites:



Steps


  1. Go to your logging and blocking policy. The location will depend on where you initially setup the policy.
  2. Click Edit on the policy item you created.
  3. Enter your keyword into the text box called "Do not raise a violation if the following keywords are typed."
  4. Click confirm at the bottom of the policy.
  5.  Follow this article on creating a detection library and create the keyword detection on the word you want, but with spaces around it like this:
  6. Enable the new detection library within your Logging and Blocking policy and click confirm.