If you encounter a crash or unexpected event whilst using the app, you might be asked by support to provide logs for the application to help diagnose the issue. This article describes how you can collect logs for the Senso Mobile app. 



To collect logs on iOS: 

1. Connect the device to a computer that has iTunes installed 

2. Open iTunes 

3. Select the device in iTunes 


4. Click on File Sharing 

5. Select Senso Mobile 

6. Find the file sensomobilelogs.log 

7. Save this file to an appropriate location 


You have now collected the logs from the device, these can be passed onto Senso Support for analysis.