This guide outlines the steps required to set up and configure the Web Content Filter to ensure appropriate content access and compliance across your network.

Before proceeding, ensure that your organisation is licensed for the Web Content Filter module.


You can verify your licence status by visiting: 'License' - Click Here


If the module does not appear in your licence overview, please contact your account manager.


Setup and Configuration

  1. Navigate to 'Policies'-Click Here

  2. Click + Create Policy
  3. Details - Provide a clear and descriptive name for the policy, and select the appropriate site and user group(s) it should target. Set the "Enabled" toggle to On to activate the policy.


  4. Policy Items - Within 'Policy Items' we have two toggles :


    Block Unknown – Blocks access to websites that don’t match any known category, such as newly registered or uncategorised domains.

    Block Unresolved – If the content filter is unreachable, all web access will be blocked as a safety measure

  5. Blocked Categories - Select the Categories you wish to have enabled :


  6. Click 'Create' to complete the setup. Your policy will then show in the portal where you can edit, copy or delete


How to Allow a URL Through the Web Content Filter

In some cases, certain websites may be incorrectly blocked by the Web Content Filter due to categorization or policy settings. This guide outlines the steps required to whitelist a specific URL, allowing it to bypass the Web Content Filter and be accessible to users. These instructions are intended for administrators with the appropriate permissions to modify filtering policies.

  1. Navigate to 'Rule-Sets' - Click Here

  2. Click + Create Ruleset
  3. Details - Assign a clear and descriptive name to the policy — in this example, we’ve chosen “Web Filter Whitelist”


  4. Web Rules - Navigate to the Web Rules section and select + Add Web Rule. This example demonstrates how to exclude the domain 888.com from being classified under the Gambling category

    Enter the required URL in the Pattern field and select "Exact" as the match type

    Set the Detection Action to "Allow"

    The Enforce toggle ensures this rule takes precedence over other conflicting configurations


    Select "Save" to confirm and add the rule

  5. Visibility - Enable the sites to which you want to assign the ruleset


    Click "Save" to store the ruleset

  6. Your ruleset is now visible, and you can update it later to add more URLs if needed. Please note that it is not currently enabled, so you must now apply the ruleset to your logging policy.


  7. Applying the ruleset

    Locate your logging policy stored here - https://app.senso.cloud/admin-centre/logging/policies

    Select Edit :


    Navigate to 'Custom Rulesets' and enable


    Finally, select "Save" to confirm and apply.