FAQ

How does senso.cloud work?
To improve audio and video quality, senso.cloud makes a direct peer-to-peer connection when possible. This allows senso.cloud to con...
Tue, 18 Apr, 2017 at 5:06 PM
What are the system requirements?
Client System Requirements Operating System Windows 7 SP1, Windows 8.1, Windows 10 - Both 32-bit and 64-bit versions of the operati...
Tue, 14 Nov, 2017 at 2:54 PM
Browser requirements for the web console
   Internet Explorer 11 Edge   Chrome Safari  Firefox *1 Opera          *2 Planned ...
Wed, 6 Dec, 2017 at 4:07 PM
How to remove old devices
Click the Admin Center gear icon in the upper right-hand corner of the toolbar. Click Devices from the menu bar along the left-hand side of ...
Mon, 7 Nov, 2016 at 2:30 PM
How can I tell if a device is online?
Log into your senso console as an administrator. In the Groups Window, select a folder Within the Group Members window you will see a list of devic...
Tue, 18 Apr, 2017 at 5:08 PM
How do I find my license key?
Log into your senso console as an administrator. Click the Admin Center gear icon in the upper right-hand corner of the toolbar. From t...
Wed, 25 Oct, 2017 at 5:33 PM
How to Fix the Proxy Settings
You may override the automatic detection of the proxy by creating a proxy.txt file.  Create an empty text document Enter your proxy address in the fol...
Tue, 6 Mar, 2018 at 9:20 AM