Troubleshooting

Test Connection
To help resolve issues with connections from your portal there is a Test connection feature that gives you information about what could be the issue and als...
Tue, 8 Jun, 2021 at 3:14 PM
WebRTC ICE URLs for Chromebooks via Google Admin Console
If portal users are having issues with seeing thumbnails of student devices in the Senso portal from a Chromebook device.  Only needs to be applied to OU...
Tue, 8 Jun, 2021 at 4:47 PM
Recommendations for Exclusions for Online State Testing
*This article is intended to give our recommendations for known items to exclude in Logging and Blocking policies to help with Senso interfering with any St...
Thu, 7 Apr, 2022 at 5:13 PM
Manifest V3 Changes from Google
"Manifest V3" signifies an impending transition introduced by Google aimed at enhancing extension security, privacy, and performance within the...
Thu, 28 Mar, 2024 at 3:23 PM
Windows - How to Disable Network Filtering in Senso
In certain scenarios, it may be necessary to disable the WFP driver. This Knowledge Base article provides instructions on how to disable this driver and out...
Wed, 24 Apr, 2024 at 8:51 AM