Senso Support | Cloud Classroom and Network Management Solution

Please make sure the following locations are excluded from any form of scanning from Antivirus:

C:\Program Files\Renato\senso.cloud\SensoClient.exe
C:\Program Files\Renato\senso.cloud\SensoService.exe
C:\Program Files\Renato\senso.cloud\SensoState.exe
C:\Program Files\Renato\senso.cloud\SensoLaunch.exe
C:\Program Files\Renato\senso.cloud\SensoUpdate.exe
C:\Program Files\Renato\senso.cloud\Modules\9144ce3c-eb4f-47d4-ac19-ea36071bdc64\aadg.exe
C:\Program Files\Renato\senso.cloud\Modules\9144ce3c-eb4f-47d4-ac19-ea36071bdc64_13baa309534b35086ee4416bb22cb2dfd0e9463d32f0e583ce0844db7d9bb826\aadg.exe

If you use Fast User Switching or you use Windows Servers with AV installed, you may also need to consider adding the following folders

C:\Program Files\Renato\senso.cloud\Modules\9144ce3c-eb4f-47d4-ac19-ea36071bdc64_13baa309534b35086ee4416bb22cb2dfd0e9463d32f0e583ce0844db7d9bb826_1\aadg.exe
C:\Program Files\Renato\senso.cloud\Modules\9144ce3c-eb4f-47d4-ac19-ea36071bdc64_13baa309534b35086ee4416bb22cb2dfd0e9463d32f0e583ce0844db7d9bb826_2\aadg.exe
C:\Program Files\Renato\senso.cloud\Modules\9144ce3c-eb4f-47d4-ac19-ea36071bdc64_13baa309534b35086ee4416bb22cb2dfd0e9463d32f0e583ce0844db7d9bb826_3\aadg.exe

If your Anti-virus also does Web Scanning, please exclude the following domains:

- senso.cloud

- service.signalr.net

- blob.core.windows.net

Please find links below to exclude Senso in Sophos and Bitdefender:

Bitdefender:
https://www.bitdefender.com/support/managing-antimalware-exclusions-in-gravityzone-2375.html

Sophos:

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