This knowledge base article is for version 2.0 of our client. For settings related to version 1.0, Click here.
Configuring Your Antivirus to Allow Senso Cloud Services
To ensure that Senso Cloud services operate without interruption, please add the following executables and domains to your antivirus program's exclusion list.
File Exclusions
Please exclude the following files from your antivirus scans:
C:\Program Files\Renato Software\Senso.Cloud.Client\Senso.Cloud.Client.exe
C:\Program Files\Renato Software\Senso.Cloud.Client\Senso.Client.Updater.exe
C:\Program Files\Renato Software\Senso.Cloud.Client\Senso.Cloud.Launcher.exe
C:\Program Files\Renato Software\Senso.Cloud.Client\Senso.Cloud.WindowsService.exe
C:\Program Files\Renato Software\Senso.Cloud.Client\SensoState.exe
Web Scanning Exclusions
If your antivirus software includes web scanning features, please exclude the following domains:
*.senso.cloud
*.service.signalr.net
*.blob.core.windows.net