This knowledge base article is for version 2.0 of our client. For settings related to version 1.0, Click here

Chrome devices which have reached their end of life (EOL) and cannot update beyond Chrome 116 may encounter issues when using Senso. 


Chromebooks must have provisioned licenses and be managed through Google Admin.

Section 1: Deploying Senso Extension


Log in to your Google Admin Console as an administrator.

Go to Main Menu → Devices → Chrome → Apps & Extensions → Users & browsers. Select the Organizational Unit (OU) or sub-group within an OU where you want to force-install the Senso Extension. In this example, we are deploying it to the "Administrators" OU.


A screenshot of a browser 
Description automatically generated


Note: The Senso Chrome extension can only be deployed to OUs containing user names and emails, as it is a user-based installation. If deployed at a device level, Senso will not install.

 In the bottom right-hand corner, click "Add from Chrome Web Store."

 

A yellow and white logo 
Description automatically generated with medium confidence

 

Enter "senso.cloud" in the search box, then choose the Senso V2 Extension from the results.

Version 2 extension ID: gkncegdiihdghhkfpnnodppcbjeeimkc

A screenshot of a computer 
Description automatically generated


Click "Select" to add it to your chosen OU.

Modify the client settings to be "Force Installed" or "Force Installed and Pin to Browser Extension." 


Click "Save" at the top to save the changes.


Download your JSON values , located here , please ensure an assignment key has been configured:


Copy your configuration file and paste it into the "Enter a JSON value" field  


A screenshot of a computer 
Description automatically generated


The Senso client will now start deploying to users within the selected OU who log into Chromebooks managed under the same Google Admin tenancy.


Note that if your devices are in a separate tenancy from the users, the client will not function.

Section 2: Additional Settings


Preventing users from turning off the Senso service via Task Manager:


Go to Devices → Chrome → Settings → Users and Browsers. Use the filter to search for "Task Manager."


Choose "Block users from ending processes with the Chrome Task Manager."


Click "Save" at the top to apply the settings.

 

A screenshot of a computer 
Description automatically generated


Allowing Senso access to thumbnails:


Go to Devices → Chrome → Settings → Users and Browsers. Use the filter to search for "Screenshot."


Choose "Allow Users to take Screenshots and Video recordings."


Click "Save" at the top to apply the settings.


A screenshot of a computer 
Description automatically generated


 

Resolving potential conflicts with Senso Extension:


Go to the Google Admin Console → Devices → Chrome → Settings → Users & browsers → Cookies → Allow cookies for URL patterns → [*.]senso.cloud.