Troubleshooting

2.0 - Windows Client - Cannot Connect
This knowledge base article is for version 2.0 of our client. For settings related to version 1.0, Click here. This Knowledge Base article outlines the st...
Fri, 16 May, 2025 at 9:41 AM
2.0 - Windows - Enabling Debug Logs
Enabling debug logs on Windows devices allows for enhanced troubleshooting by capturing detailed system activity. This can be useful when diagnosing issues ...
Wed, 26 Mar, 2025 at 8:29 AM
2.0 - Collecting Chromebook Logs
To gather logs from the Senso.cloud Chrome client extension, Developer mode must be enabled. Follow the steps below to collect the necessary logs for troubl...
Tue, 1 Apr, 2025 at 5:35 PM