Senso.cloud is capable of filtering SSL traffic, but in certain cases, it can cause issues with websites or applications that have their own SSL Certificate...

Verify your license key is correct: Verify the license file is located at C:\Program Files\Renato\senso.cloud\license.key Confirm your license key is ...

Issue When attempting to install the senso.cloud client the following error is displayed.   Solution Machines running the client require ....

These instructions are for testing purposes only. If these changes result in improved device connectivity, please re-enable the settings and then refer to o...

How to generate debug logs for selected devices manually. You will be putting a text file into the senso.cloud folder on the C drive.  Locate (C:)\Progra...

Developer mode has to be enabled in order for logs to be collected from the senso.cloud Chrome client extension. Follow these steps to enable Developer mo...

To help resolve issues with connections from your portal there is a Test connection feature that gives you information about what could be the issue and als...

If portal users are having issues with seeing thumbnails of student devices in the Senso portal from a Chromebook device.  Only needs to be applied to OU...

*This article is intended to give our recommendations for known items to exclude in Logging and Blocking policies to help with Senso interfering with any St...

The "My Computer" option allows users to share their screen through the broadcast module without needing to select their device in the list view. ...