Windows Client - SSL Inspection and Filtering is capable of filtering SSL traffic, but in certain cases, it can cause issues with websites or applications that have their own SSL Certificate...
Wed, 24 Apr, 2024 at 9:04 AM
Windows Client - Cannot Connect
Verify your license key is correct: Verify the license file is located at C:\Program Files\Renato\\license.key Confirm your license key is ...
Thu, 20 Apr, 2023 at 10:24 AM
Senso Servers Status
A new status page has been created to check the current status of our servers. Please see:
Fri, 9 Oct, 2020 at 10:27 AM
.NET Framework error when installing the client application
Issue When attempting to install the client the following error is displayed.   Solution Machines running the client require ....
Wed, 27 Oct, 2021 at 10:54 AM
Disabling Anonymize Local IPs Exposed by WebRTC
Please go to this article if you want to deploy this change via Group Policy This will work on both Edge and Chrome browsers Open the chrome browser. ...
Thu, 2 Mar, 2023 at 2:04 PM
Enabling Debug Logs on a device
How to generate debug logs for selected devices manually. You will be putting a text file into the folder on the C drive.  Locate (C:)\Progra...
Tue, 8 Jun, 2021 at 10:43 AM
Enable Developer mode on Chromebooks
Developer mode has to be enabled in order for logs to be collected from the Chrome client extension. Follow these steps to enable Developer mo...
Fri, 14 May, 2021 at 7:47 PM
Collecting Chromebook Logs
Collect Developer Logs for Troubleshooting Chromebook Issues Developer mode has to be enabled in order for logs to be collected from the Chrom...
Tue, 23 Nov, 2021 at 5:02 PM
Why does it say "Legacy" when I remote into a device?
When you remote control a Device or you go into Thumbnail view, you will on occasion see devices with the word "LEGACY" on the screen. This is n...
Mon, 2 Nov, 2020 at 2:03 PM
How to Generate Network Captures for Troubleshooting
When working with Support, we may sometimes ask you to collect a network capture, which can be used to record the HTTP data traffic of the affec...
Mon, 26 Jul, 2021 at 2:13 PM